The Park is temporarily closed - Click here for more info

Covid 19For holidaymakers Our parks are temporarily closed for holidaymakers from 20 March – 16 April 2020. We know you have concerns about the current Coronavirus situation and how this affects your planned holiday at Haven. As we continue to reflect on this, and how it impacts the Haven experience we can offer, we have taken the decision that our parks are temporarily closed for holidaymakers from 20 March to 16 April. We know how disappointing this will be for all those guests who are booked to stay with us during this time but every decision we make, we are doing to ensure the safety and security of our guests, owners and teams as our number one priority. We are contacting everyone who has a break booked during this period, but we shall prioritise those who are booked to travel within the next seven days. We would like to thank our guests for their patience whilst we work through this as quickly as we can. We would like to apologise to everyone for this disruption and thank our teams for their continued support. We look forward to welcoming our guests back to enjoy a coastal break that Haven prides itself on. If you have questions regarding your break which is due to take place after the 16 April please do not call us at this time to allow those who are due to travel shortly the chance to speak to us. We will be asking all holidaymakers to leave park tomorrow. If you are in the middle of a break, we will be in touch to offer a partial refund. We hope you understand this decision has been made with the interest of your well-being and that of our team. Please understand that our contact centre and social media teams are managing huge volumes of enquiries and we ask for your consideration during these uncertain times for us all. We will continue to update our guests directly and via this news page. What are my options if my break is affected? We will be in contact if you break has been affected and the below options are available. Move your booking to a later date Move to a new date in the future with no amendment fee. We’ll also offer a £50 food and beverage voucher which can be used on park during your break. Please note that if you select a lower priced break we will refund the difference. If the break you select is higher priced you will need to pay any outstanding difference. Choose a full refund We hope you’ll rearrange your break but we understand that this won’t be possible for everyone. If you prefer a refund you may of course take this option.

Our family run and pet friendly park is in the heart of the Home Counties on the south bank of the River Thames

COVID-19 Update

Our park is temporarily closed for holidaymakers until the 13th of  April 2020.

We know you have concerns about the current Coronavirus situation and how this affects your planned holiday at Hurley Riverside Park. Our park will be closed temporarily until the 13th of April.

If has been a very busy time on the park putting in new measures to keep our staff and customers safe. As soon as we can confirm a re-opening date we will update this page.

We know how disappointing this will be for all those guests who are booked to stay with us during this time but every decision we make, we are doing to ensure the safety and security of our guests, owners and staff as our number one priority.

We look forward to welcoming our guests back to Hurley.

If you have questions regarding your break which is due to take place after the 13th of April please contact us by email [email protected]

What are my options if my break is affected?

If our park remains closed for the dates you have booked with us you can either choose to postpone your holiday or receive a full refund.

If you are concerned that your holiday will be affected by COVID-19 but we have not announced the park will be closed for the dates you have booked, you have the following options:

Move your booking to a later date
You can move to a new date in the future, letting us know the exact dates at a later date. Please note that if you select a lower priced break we will refund the difference. If the break you select is higher priced you will need to pay any outstanding difference.

Choose a refund
We hope you’ll rearrange your break but we understand that this won’t be possible for everyone. If you prefer a refund you may of course take this option. This will follow our standard Terms and Conditions which can be found on your booking confirmation.