FAQ - A family run and pet friendly Park

How do we find you?

For satnavs use SL6 5NN and for What3words use silly.finest.employers.

Can I bring a paddleboard or canoe?

Yes and we don’t charge to launch your paddleboard or canoe as long as you don’t need the riverfront slipway…

Can I live on the park?

We are a Holiday Park and so you may only stay with us for holiday purposes. You are not permitted…

Do you sell coffee in reception?

Yes we sell a variety of fresh coffee, including espresso, americano, cappuccino, latte, mocha, flat white. Hot chocolate and tea…

Do you have a food truck?

Yes, we have the Pizza Box on the Park each Friday and Saturday from 4pm during the summer.

Do you need a key for my caravan?

Yes. We keep a spare key for your Caravan Holiday Homes in a secured safe as we need access to…

What type of transport can I use on the Park?

As our roads are accessible to the public, the Road Traffic act applies and only vehicles that are licenced and…

Are you a member of a Trade Association?

Yes. This is one of the first questions you should ask a Caravan Holiday Home Park. We are members of…

Can I keep a boat here?

Yes. If you own a Caravan Holiday Home at Hurley Riverside Park you may be eligible to keep a boat…

Can I sublet my Caravan Holiday Homes?

The applicant must be the main user of the Caravan Holiday Homes and although family members and friends may use…

Can I have decking or replace my decking?

If you would like to install decking, fencing or steps a form must be completed and submitted to the Park…

Can I have a shed?

Fire Regulations do not permit wooden shed to be brought on to the Park as they are regarded as a…

Do I need a fire extinguisher, smoke alarm and carbon monoxide alarm?

Caravans require a 1kg dry powder fire extinguisher, a smoke alarm and a carbon monoxide alarm which need to be…

What happens when my Licence Agreement expires?

When the Caravan Holiday Homes is removed from the Park it may not be saleable and may need to be…

How do I sell my Caravan Holiday Homes and do you charge sales commission?

To sell your Caravan Holiday Homes you must hold a valid licence agreement. We will give you a guide price…

What happens if my change my mind after paying a deposit?

After the 5-day cooling-off period you deposit is “at risk” and may be lost if you fail to complete the…

Can I reserve a caravan without paying a deposit?

Having viewed a Caravan Holiday Home you have the option of paying a deposit (minimum £500) or taking time to…

Do you offer a warranty?

3rd party Caravan Holiday Homes: We do not offer a warranty for Caravan Holiday Homes we do not own but…

What happens at the handover?

When all the paperwork has been completed and all payments made for the Caravan Holiday Homes, we carry out the…

What happens after I sign the Licence Agreement?

After signing the Agreement, you have a 5-day cooling off period during which you may change your mind about the…

Can I run a business from my Caravan Holiday Homes?

You are not permitted to run a business from your Caravan Holiday Homes.

Do I need to prove where I live?

As we are not a residential park you must have a main residence that you can legally gain access to…

Do I need to drain down my caravan in the winter?

We strongly recommend that you do this. Even if you come down at weekends (for the purpose of fishing), it…

Can I swim in the river or go fishing?

Poor swimmers should not attempt to swim across the river (see also note 7). A rod licence is required to…

Do you take dogs?

Only 1 dog of an approved breed is permitted per Caravan Holiday Homes.

Can I stay in my caravan all year round?

No. The Caravan Holiday Homes may be occupied for holiday purposes from the 1st March until 31st October each year.…

How many cars can I bring to the Park?

We allow one car per pitch, however we may allow 2 cars if required. We will give you 1 barrier…

Can I bring a van onto the Park?

We only permit cars to be brought to the Park. Any vehicle that is not classified as type M1 by…

Can I insure my Caravan Holiday Homes against flooding?

Parts of the park are sometimes affected by flooding. It is unlikely that you will be offered Flood Cover so…

Do I need to insure my Caravan Holiday Home?

Yes. It is compulsory to insure your Caravan Holiday Homes at Hurley Riverside Park. We require evidence that your Caravan…

Does my Caravan Holiday Home need a gas and electric test?

Caravan Holiday Homes are normally tested for gas and electrical safety when they are offered for sale. They need testing…

How long can I keep my caravan on the Park?

Your Licence Agreement starts on the date of sale and ends on the 1st of April following the 24th anniversary…

How much does it cost to buy a Caravan Holiday Home on the Park and how can I pay?

New Holiday Homes start at approximately £50,000 and pre-owned units start at about £8,000. You can pay for your Caravan…

Do you have Park Rules?

Yes – when you sign the Holiday Park Enquiry form you are signing to acknowledge that you have received and…

How do I view Caravan Holiday Homes you have for sale?

You can book a telephone appointment for a Holiday Park Enquiry and once this is complete you can visit the…

Do you allow dogs?

We allow two well behaved dogs on the Touring and Camping pitches. Dogs must be kept on a lead on…

Can I charge my electric car?

We have two Pod Point electric car charging bays where customers can charge their electric car. We do not permit…

Can I book a group?

We don’t accept groups but do allow 2 families to visit together with a maximum of 2 adults and 4…

Can I pick a pitch number?

Pitches are allocated shortly before arrival so pitch numbers cannot be requested.

Can I bring a van?

We do not allow commercial vehicles on the Park which includes vans and sign written vehicles. If your vehicle has…

Can I park in the car park?

If you would like to bring a second car this must be brought onto the Park and the fee paid.…

Can I have a fire or fire pit?

We do not allow fires or fire pits on the Park to prevent other customers being affected by smoke or…

Can I have a BBQ?

Yes, we allow BBQs on the campsite as long they only use charcoal or gas and are raised from the…

Can I pitch next to the river?

We don’t have any pitches next to the river. The closest field to the river is Ash which backs onto…

Can I play music?

We don’t allow music on the park that is audible from another pitch as we are a quiet Park and…

Can I have two tents on a pitch?

We only allow one tent per pitch unless one is a pup tent . All tents must be on their…

Can I bring an awning?

Yes but this is not possible on a non-awning pitches so please ensure you book a suitable pitch. We only…

Can I bring a gazebo?

Yes, we allow gazebos up to 3 metres x 3 metres however not all pitches can accommodate one therefore they…

Do you have a slipway?

We have two slipways on the Park, one on the Hurley Riverfront for trailed boats and a smaller one in…

Do you have any temporary moorings?

Yes, we have plenty of riverbank to moor a boat. We charge £10 per night. Boats do not have access…

Can I have visitors?

Visitors are permitted on the Park for a fee but there is a limit on the number allowed per pitch.…

Can I have a delivery of food?

Yes you can however you will need to meet the driver at reception as access onto the Park is not…

Do you have seasonal pitches?

We do not as the maximum stay on the Park is normally 2 weeks.

Do you have a laundrette?

Yes, our launderette is located next to the Touring Park reception and has three washing machines and three tumble dryers…

Do you allow hover boards, electric bikes, electric scooters or drones?

No as we have found that these often cause injury to the owner or other customers. Privately owned electric scooters…

Can I have a toilet tent/kitchen tent?

Yes, as long as it is located behind your accommodation unit and is not used for sleeping.

Do you freeze ice packs?

We freeze ice packs for 20p a pack and donate the money to a local charity. For details of our…

Do you sell gas?

Calor and Camping Gaz is not sold at the Touring Park Reception but is at our Park Office. The opening…

Do you have any Caravan Holiday Homes for sale

Yes we do. Please visit www.hurleysales.co.uk for details of what is for sale on the Park currently.

What time can I arrive/do I have to leave?

Touring and Camping Park Check in is between 1pm and 7.30pm. Full payment needed before arrival so that we can…

Where is the nearest pub

The nearest pub is the Rising Sun on the High Street, around a mile away from reception.

How far is Henley and Marlow to walk?

It is around 3½ miles to Marlow and 5½ miles to Henley if you walk along the Thames Path. Unfortunately…

Can we cycle to Henley and Marlow by the river?

It is usually possible to cycle to Marlow without going through any kissing gates, but unfortunately Temple Bridge is currently…

How far is LEGOLAND?

LEGOLAND is around 11 miles away.

Is there parking at LEGOLAND for a motor home?

According to the LEGOLAND website you are able to park a motorhome as long as you do not park overnight.…

Where is the nearest bus stop?

There is a bus stop outside the Park with buses travelling to Maidenhead and Henley. The bus stops here a…

Where is the nearest train station?

The nearest train stations are Maidenhead and High Wycombe. Maidenhead takes you to Oxford, Reading or London Paddington. High Wycombe…

Where is the nearest shop?

There is a small Park Shop in reception and a larger Village Shop on the High Street if you need…

Frequently Asked Questions